Show your skin some love!
Contact me and let me know your skincare concerns. I am here to help. customercare@madnice.co
You will receiveexpress mail (7-10 days)if your order is a minimum of$50 USD. There is a flat rate shipping fee of $10 for orders under $50. Currently as stated by Korea Postal Service, I am able to ship to the following countries regular and express mail, both with TRACKING: USA (all except Hawaii), UK, Hong Kong, Russia, Vietnam, Netherlands, Norway, Spain, Taiwan, Brazil, Sweden, Ireland, India, Peru, Poland, Finland, Australia, Japan, France, Germany, Bangladesh, China, Canada, Indonesia, Malaysia, Philippines, Singapore, Thailand, and South Africa
Pursuant to South Korea's stringent quarantine guidelines, shipping sanitation measures are being taken with all of my products, maintaining the highest safety standards.
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Delivery InformationOrders are shipped within 24 hours of the order being placed. Orders placed on Friday and over the weekend are shipped the following Monday.
FREE SHIPPING TIMESI ship within 24 hours after orders are made.I will always try my best to beat your expectations. All orders are shipped on the following Monday if placed on Friday 3pm (Korea Standard Time) UTC/GMT hours or over the weekend.
Returns and ExchangesI am pleased to accept timely returns of unopened and undamaged items within 30 days from the date you received your order. To be eligible for a return, your item must be unused and in the same condition that you received it. Any product(s) returned outside of the 30-day return policy are at the discretion of Madnice.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and all contents unopened. This is to protect the freshness and integrity of the ingredients in the products.
To return your product, please message me at 'contact' on the main menu. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
SALE ITEMS (IF APPLICABLE) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
EXCHANGES (IF APPLICABLE) I only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact me via the contact link.
