Returns and Exchanges
We are pleased to accept timely returns of unopened and undamaged items within 30 days from the date you received your order. To be eligible for a return, your item must be unused and in the same condition that you received it. Any product(s) returned outside of the 30-day return policy are at the discretion of Madnice.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and all contents unopened. This is to protect the freshness and integrity of the ingredients in our products.
To return your product(s), please contact us:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product(s) to reach you, may vary.
SALE ITEMS (IF APPLICABLE) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
EXCHANGES (IF APPLICABLE) We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us via firstname.lastname@example.org